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FAQ's
 
What is Rhodium?
 
Rhodium Plating provides protection for our sterling silver and white gold jewelry by coating to help prevent tarnish and surface scratches. A rhodium finish however is not impervious to the effects of wear and abrasion that may occur in everyday use. To limit wear, one should avoid household cleansers, gardening and other activities that can quickly destroy the rhodium plating, thus exposing the slightly yellow tint.
 
Even talc, which is found in many cosmetics, is known to have an abrasive effect on jewelry items. White gold may appear slightly yellow. Sterling silver may tarnish. Here are tips for keeping your Rhodium Plated jewelry looking its best:
 
 • Do not use any abrasive cloths for polishing
 • Do not use chemical cleaners
 • Clean only with mild soap and water.
 
What does Special Order mean?
 
Most of the items that are out of stock can be special ordered. Special order items may take anywhere from 1 day to 8 weeks to arrive. Due to the fact that these items must be ordered there would be a minimum quantity which could vary from 6 to 36 pcs. You may also be required to leave a deposit for special order items.
 
For more information on Special Order items, or to check availability of an item, please call us.
 
I'm having problems entering an order. What do I do?
Please call us at 212-481-5658 or email us at pandkjewelry@yahoo.com and we will be happy to assist you.
 
Can I track my shipment?
You can call us for tracking number after your order has been shipped.
 
 
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